Privacy Policy
Last updated: February 11, 2025
1. Information We Collect
We collect information you provide directly to us, including email address, profile information, and transaction data. We also automatically collect information about your device, IP address, browser type, and usage patterns through cookies and similar technologies. For blockchain transactions, wallet addresses are recorded on the public blockchain.
2. How We Use Your Information
We use your information to: provide and maintain our services, process your transactions, send administrative notifications, respond to your requests, improve our platform, detect and prevent fraud, comply with legal obligations, and send marketing communications (with your consent).
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with: service providers who help us operate our platform, law enforcement when required by law, third parties in case of merger or acquisition, and partners with your explicit consent. All blockchain transactions are publicly visible on the blockchain network.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights (GDPR Compliance)
Under GDPR and applicable data protection laws, you have the right to: access your personal data, rectify inaccurate information, request data deletion ("right to be forgotten"), object to processing, withdraw consent at any time, data portability, and lodge a complaint with a data protection authority. Contact us to exercise these rights.
6. Cookies and Tracking
We use cookies and similar tracking technologies to: remember your preferences, understand how you use our platform, personalize your content, and improve our services. You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
7. Third-Party Services
Our platform may integrate with third-party services such as cryptocurrency wallet providers, analytics services, and blockchain infrastructure providers. These third parties have their own privacy policies and we are not responsible for their practices. We recommend reviewing their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to remove such information.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes via email or through a notice on our platform. Your continued use constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy, data requests, or privacy concerns, contact us at: [email protected] or through our contact page. Our data protection officer is available at: [email protected]